Contact Us

Contacting the Surgery

Surgery phone lines are open Monday to Friday from 8am to 6.30pm

Email BNSSG.heywoodfamilypractice@nhs.net

Please do not send requests and information for appointments via this email. Please use our eConsult system which can be accessed from the home page of this website.

Reception/ Appointments

01275 372105 - Available Monday to Friday between 8am – 6.30pm

This is the main Surgery line and is extremely busy between 8am and 11am, particularly on a Monday or the day after a Bank Holiday. Therefore, unless you are calling for an urgent, same day appointment or a home visit, please avoid these times if you can.

Results

01275 377982 - Available Monday to Friday from 10am - 3pm only

If you call outside of these times or where a Results Co-ordinator is not available to take your call, please leave a message and we will respond within one working day.

Practice Secretaries

01275 377980

Please note the secretary’s office is manned part-time, however please leave a non-urgent message and we will endeavour to call you back within 1 working day. Please do not leave messages on this number regarding GP appointments or medication/prescription requests

Practice Manager

Vicky Gigg - 01275 377988 / vicky.gigg@nhs.net

Out of Hours

When the Surgery is closed and you require urgent medical attention, please contact the "Out of Hours" service by dialling 1-1-1. The NHS 111 service is free from both landline and mobile telephones.

Location

Heywood Family Practice
1 Lodway Gardens
Pill
Bristol
North Somerset
BS20 0DL

Tel: 01275 372105