Contact Us

Contacting the Surgery

Surgery phone lines are open Monday to Friday from 8am to 6.30pm


Please do not send requests and information for appointments via this email. Please use our eConsult system which can be accessed from the home page of this website.

Reception/ Appointments

01275 372105 - Available Monday to Friday between 8am – 6.30pm

This is the main Surgery line and is extremely busy between 8am and 11am, particularly on a Monday or the day after a Bank Holiday. Therefore, unless you are calling for an urgent, same day appointment or a home visit, please avoid these times if you can.


01275 377982 - Available Monday to Friday from 10am - 3pm only

If you call outside of these times or where a Results Co-ordinator is not available to take your call, please leave a message and we will respond within one working day.

Practice Secretaries

01275 377980

Please note the secretary’s office is manned part-time, however please leave a non-urgent message and we will endeavour to call you back within 1 working day. Please do not leave messages on this number regarding GP appointments or medication/prescription requests

Practice Manager

Vicky Gigg - 01275 377988 /

Out of Hours

When the Surgery is closed and you require urgent medical attention, please contact the "Out of Hours" service by dialling 1-1-1. The NHS 111 service is free from both landline and mobile telephones.


Heywood Family Practice
1 Lodway Gardens
North Somerset
BS20 0DL

Tel: 01275 372105