The Accessible Information Standard

The Accessible Information Standard is a law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.

The Accessible Information Standard tells NHS and adult social care organisations they must make sure people get information in different formats such as:

• easy read
• braille
• advocate
• British Sign Language (BSL)
• large print
• or email

If you or someone you care for has a disability or a communication requirement, please speak to the receptionist or clinicians so we can help provide you with the help and care you deserve from us. Charities including Action on hearing Loss, CHANGE, Sense and Royal National Institute of Blind People and RNIB will also be able to provide further support.

For more information, please visit the Accessible Information Standard section of the NHS England Website.

Communication Support for people who are deaf or have hearing loss. View PDF